SHIPPING:

We ship Monday through Friday the shipping cut off time is 12pm Central Standard Time. Sorry there is no shipping on the weekends.  Please email us with any questions about shipping, sorry we only answer emails on the weekday's.

All orders are shipped discretely under the company name "DITV" in a plain white bubble mailer. All charges with show up on your credit card bill as: ?2 Incense Online"  All orders are shipped through UPS (www.ups.com)

RETURNS POLICY:

If you are not satisfied with your product we offer a 100% money back guarantee. You can return your item within 30 day's for a full refund, the item should be unopened and still sealed for a full refund.





We collect information from you when you register on our site, place an order, subscribe to our newsletter or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.

Any of the information we collect from you may be used in one of the following ways:

? To personalize your experience
(your information helps us to better respond to your individual needs)

? To improve our website
(we continually strive to improve our website offerings based on the information and feedback we receive from you)

? To improve customer service
(your information helps us to more effectively respond to your customer service requests and support needs)

? To process transactions

Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

? To send periodic emails

The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

SECURITY:

We implement a variety of security measures to maintain the safety of your personal information when you place an order We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential. After a transaction, your private information (credit cards, social security numbers, financials, etc.) will not be stored on our servers.

We do not use cookies. And we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.